Internet Technologies

And the final session at this excellent Social Media & Society 2024 conference starts with Kaspar Beelen, Katherine Ireland, and Tim Samples, presenting a longitudinal analysis of changes to platform Terms of Use. How have such terms changed over time, and how might we quantify and visualise such change? Are such contracts more plastic – mutable – than other types of contract, and are there specific times when they changed substantially?

The overall corpus here contains Terms of Use for some 21 platforms, from 1999 to 2024; building this was challenging and required substantial work with the Wayback Machine and …

And the next speaker in this Social Media & Society 2024 conference session is Damien Renard, whose interest is in the power dynamics between platform operators and user communities. The focus here is on StackExchange, where moderators went on strike in protest against the platform’s May 2023 policy change to allow AI-generated content.

Moderators saw this as breaking an implicit contract between platform operators and moderators; they were worried about the impact on content quality and concerned that this policy change was implemented without consultation with the platform community. This is an example of digital power struggles on platforms, which …

The next session at the ICA 2024 conference is the annual Steve Jones lecture, which this year is presented by my QUT colleague Jean Burgess and is on the impact of the newly emerging generative artificial intelligence technologies. This should not be confused with the substantial hype around artificial general intelligence, a technology which always seems to be just around the corner and has yet to actually eventuate.

Rather, this talk is about the more limited generative AI systems that appear to have invaded all sorts of projects, and seem to be universally indicated now by sparkle (✨) icons and …

The final session of this very enjoyable Indicators of Social Cohesion symposium in Hamburg begins with our gracious host, Felix Victor Münch, introducing the Social Media Observatory (SMO) project at the Hans-Bredow-Institut and Research Institute Social Cohesion. Felix introduces this as a kind of DIY research infrastructure building effort.

People using social media data come from a very wide range of disciplines and bring diverse perspectives to the research; in addition to creating quite a bit of confusion, this can also support the creation of new approaches and epistemologies, and will benefit from a pragmatic and even pragmaticist approach to …

The final panel at this excellent Indicators of Social Cohesion symposium in Hamburg starts with the excellent Jakob Ohme, whose focus is on digital intermediaries in knowledge processes on digital platforms. Such platforms lead to context collapse, a levelling of epistemically hierarchies, and a disintegration of formerly fixed sequences in the knowledge process; through this, for instance, journalism has lost its gatekeeping function and information monopoly, actors have switched roles in the information process, and the amount of unverified information that is circulating has increased substantially.

Public communication flows online are now a dynamic network, which is difficult to model …

The third speaker in this Indicators of Social Cohesion symposium session is Christian Stöcker, whose interest is in Germans’ perceptions of disinformation. Germans generally see disinformation as a threat to democracy, and are concerned about their own ability to detect disinformation when they come across it. But how do German business and journalism elites detect and verify such online disinformation? What detection strategies do they employ, and what design features (text, image, video, audio, memes) do they focus on in verifying online content?

The project engaged in some 25 interviews with such elite users from journalism and business (here, especially …

The next speaker at the Indicators of Social Cohesion symposium is the great Cornelius Puschmann, presenting work from the excellent POLTRACK project on polarisation and individualised online information environments, which has been conducting a longitudinal panel study as well as tracking participants’ online activities in Germany over a period of 20 months since March 2023.

This presentation focusses especially on participants’ search practices, with search of course representing a key pathway to political information. This project focussed especially on searches for information on German political actors, and was especially interested in the role of affect towards those actors, and of …

The afternoon session at I-POLHYS 2024 starts with Claudia Padovani, who is reflecting on the implications of political polarisation from a gender perspective. In light of persistent gender inequalities, normative perspectives may be valuable, but there is a need for further definitional work here, and there are several international initiatives and bodies that might help to address this. However, a binary approach continues to dominate, and more intersectional perspectives that connect gender with other inequalities would be useful.

There are plenty of initiatives to create change, but a full perspective on gender inequalities is still missing. Gender concerns and principles …

The next and final keynote speaker at COMNEWS 2023 is Noshir Contractor; his focus is on the potentials inherent in computational social science. Communication research has become central to any academic discourse around the world over the past decades, but this also means that we must take on the grand societal challenges of the present day.

The first such challenge is the acceleration of technological change, and Noshir here points to the early question-answering system IBM Watson, which showed its abilities by winning the TV show Jeopardy – its creator has said that building the team that built Watson was …

And we conclude the COMNEWS 2023 conference with another set of keynotes, starting with a remote presentation by Verica Rupar on journalism, search engines, and the public interest. She begins by noting the considerable transformations driven by digital technologies over the past years, not least in journalism, since the emergence of the World Wide Web itself; this was first seen as providing a greater platform for non-elite participants, with search engines also offering more access to such a more diverse range of voices.

This has enabled journalists to adjust their information-seeking practices, but the ranking algorithms of search engines also …