The first speaker in the first paper session at the SEASON 2025 conference is Frans van der Sluis, whose focus is on information quality in information retrieval. Judging information quality is hard: often, there is an inherent uncertainty around truth, and a question about whether a statement can be reliably justified as true. Practices such as cherry-picking, bothsidesism, and framing exploit such uncertainties. Overall, then, information quality might mean any of accuracy, comprehensiveness, expertise, usefulness, bias, and more.
Search engines tend to objectify such quality, mostly by assessing relevance; Google also seeks to includes expertise, authoritativeness, and trustworthiness factors, though …