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Snurb — Thursday 6 November 2014 09:44

Mapping Online Publics: New Methods for Twitter Research (Twitter Analytics Workshop 2014)

'Big Data' | Social Media | Social Media Network Mapping | Twitter | Conferences |

Twitter Analytics Workshop 2014

Mapping Online Publics: New Methods for Twitter Research

Axel Bruns, Jean Burgess, and Darryl Woodford

  • 12 June 2014 – Twitter Workshop: Analysing Network Data, Göttingen
Mapping Online Publics: New Methods for Twitter Research from Axel Bruns

The study of Twitter at large scale and in close to real time requires the development of new methodological approaches which are able to process, analyse, and visualise the ‘big social data’ which can be accessed through the Twitter API. The Mapping Online Publics project in the ARC Centre of Excellence for Creative Industries and Innovation (CCI) at Queensland University of Technology has developed a number of approaches to the study of short- and long-term Twitter publics, from analyses of the dynamics of ad hoc issue publics around natural disasters and political crises through the tracking of information flows and audience interests across mainstream and social media to the comprehensive mapping of the Australian Twittersphere. This presentation will outline the methodological approaches developed for this work, and reflect on the opportunities and challenges facing social media researchers.

 

Axel Bruns is an Australian Research Council Future Fellow and Associate Professor in the Creative Industries Faculty at Queensland University of Technology in Brisbane, Australia. He leads the QUT Social Media Research Group and is the author of Blogs, Wikipedia, Second Life and Beyond: From Production to Produsage (2008) and Gatewatching: Collaborative Online News Production (2005), and a co-editor of Twitter and Society (2014), A Companion to New Media Dynamics (2012) and Uses of Blogs (2006). His current work focusses on the study of user participation in social media spaces such as Twitter, especially in the context of acute events. His research blog is at http://snurb.info/, and he tweets at @snurb_dot_info. See http://mappingonlinepublics.net/ for more details on his research into social media.

Jean Burgess is Deputy Director of the ARC Centre of Excellence for Creative Industries & Innovation (CCI) and Associate Professor, Digital Media in the Creative Industries Faculty at Queensland University of Technology. She is involved in several research projects that apply computer-assisted methods to the analysis of large-scale social media data. Her books include YouTube: Online Video and Participatory Culture (Polity Press, 2009), Studying Mobile Media: Cultural Technologies, Mobile Communication, and the iPhone (Routledge, 2012) and A Companion to New Media Dynamics (Wiley-Blackwell, 2013). Over the past decade she has worked with a large number of government, industry and community-based organisations, focusing on the uses of social and co-creative media to increase participation, advocacy and engagement.

Darryl Woodford is a Research Fellow in the ARC Centre of Excellence for Creative Industries & Innovation (CCI) at Queensland University of Technology. He has a background in Engineering and Game Studies, including research on the agency of avatars in virtual environments. His current research includes work on social norms and regulation in the video game and gambling industries, and he is leading the development of new digital methods for measuring and evaluating television audience engagement using social media analytics.

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Snurb — Friday 24 October 2014 14:10

Black Twitter's Engagement with #Scandal

Social Media | Twitter | AoIR 2014 | Television |

The final presentation for AoIR 2015 is by Dayna Chatman and Kevin Driscoll, whose focus is on the communities and modes of social TV engagement with specific television texts. Their focus here is especially also on "black Twitter", a particular subset of the US Twitter population that has emerged in recent years: black American users on Twitter have been identified as a distinct group.

But black Twitter is actually a discursive phenomenon that is driven predominantly but not exclusively by black users in the US. The existence of this black Twitter community was detected especially through Twitter's trending …

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Snurb — Friday 24 October 2014 14:07

Television Co-Creation with Social Media Users: #7DaysLater

Social Media | Social Media Network Mapping | Twitter | AoIR 2014 | Television |

The next speaker in our AoIR 2015 panel is Jonathon Hutchinson, who zooms in to a specific transmedia programme screened by the Australian Broadcasting Corporation, #7DaysLater. The premise of the show is to create comedy programming within seven days, and to incorporate social media engagement practices into the show.

Such viewing is more than just subsequent watercooler discussions – it's about viewer co-creation practices. The challenge is to break through the noise barrier on social media, and to find the techniques for encouraging audience participation, especially in the context of a public service broadcaster.

Audience engagement must be a …

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Snurb — Friday 24 October 2014 14:01

Mapping TV Audiences on Twitter onto the Australian Twittersphere

Social Media | Social Media Network Mapping | Twitter | AoIR 2014 | Television |

I was the next presenter at AoIR 2015, exploring network-based methods for understanding television audiences on Twitter. Below are our slides:

Mapping Social TV Audiences: The Footprints of Leading Shows in the Australian Twittersphere from Axel Bruns
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Snurb — Friday 24 October 2014 13:58

Developing More Advanced Television Engagement Metrics for Twitter

Social Media | Twitter | AoIR 2014 | Television |

The final AoIR 2015 session is our panel on social television, and starts with a co-authored paper presented by Darryl Woodford (slides to follow soon below).

Introducing telemetrics from Darryl Woodford

Darryl begins by noting that raw social media engagement numbers for television are useful only to an extent: they are usually not normalised to account for specific factors, and simply offer raw quantities.

Nielsen SocialGuide's Twitter engagement statistics for social media follow that pattern, for example, and obviously shows on major TV channels do better than those on niche cable channels. Beamly's social media rankings are skewed by …

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Snurb — Friday 24 October 2014 13:46

The Global Demographics of Twitter

'Big Data' | Social Media | TrISMA (ARC LIEF) | Twitter | AoIR 2014 |

This final morning at AoIR 2015 opens with my paper with Darryl Woodford and Troy Sadkowsky which explores the global Twitter userbase. Our slides are below:

Exploring the Global Demographics of Twitter from Axel Bruns
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Snurb — Thursday 23 October 2014 13:13

Using Social Network Analysis to Explore the Dynamics of Online Publics

Social Media | Social Media Network Mapping | Twitter | AoIR 2014 |

The next speaker at AoIR 2015 is Mathieu O'Neil, whose focus is on the use of social network analysis in exploring online publics. Social network analysis treats the diffusion of information online as a form of contagion. It draws distinctions between leaders and followers in the social network, and the network properties of these accounts affect how information is disseminated across the network; there are certain threshold levels for information diffusion and the emergence of information cascades.

What different categories of actors exist in social networks, then? What is the impact of social status or structural positions, and what cultural …

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Snurb — Thursday 23 October 2014 11:23

News Sharing Speeds across Facebook and Twitter

Journalism | Social Media | Twitter | AoIR 2014 |

The final speaker in this AoIR 2015 session is Veronika Karnowski, whose focus is on news diffusion across social media platforms. The Internet has become a main source of news, of course, and social media platforms play an increasingly important role in this. Social media are now not just a source of news content, but also act as a multiplier promoting the sharing of news; and of course they also enable follow-up communication about the news.

The various social media platforms available also enable a kind of cross-pollination between different platforms, and this needs to be researched in greater detail …

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Snurb — Thursday 23 October 2014 11:21

Theoretical Approaches to News Sharing through Social Media

Journalism | Social Media | Twitter | AoIR 2014 |

The next speaker in this morning session at AoIR 2015 is Jakob Linaa Jensen, whose focus is on the social sharing of news. The landscape of news is changing, of course, and the question is whether the nature of news itself is changing. To some extent, our practices remain, and only our devices have changed – but at the same time, recent changes have also afforded us greater access to the production of news, as well as to new modes and a greater diversity in consuming news.

Perhaps the most important change is to how the news is being shared …

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Snurb — Thursday 23 October 2014 11:20

The Relevance of Devices in Divergent Tweeting Practices

'Big Data' | Social Media | Twitter | AoIR 2014 |

The first presenters on this second day at AoIR 2015 are Bernhard Rieder and Carolin Gerlitz, whose interest is in using data from Twitter's 'spritzer' firehose! which delivers a random 1% or all current tweets. How can this be used to identify individual types of activity in relation of the wider platform ecology? In particular, for the purposes of this paper, what light does it shed on the use of different devices for tweeting?

The project collected some 32 million tweets from the spritzer firehose over the course of one week, and key tools for tweeting were especially iPhone …

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