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Canberra.


The final session at the ANZCA 2010 conference starts with Carolyn Michelle, whose interest is in the TVNZ programme Reservoir Hill, released weekly as an online interactive drama and advertised on TV and buses; the story was about a teenage girl moving to a new city who resembled another girl from that community who had gone missing. Each of the Webisodes lasted some 6-10 minutes.

Viewers were encouraged to text in with comments and advice to the main character, and extra bonus scenes were created from this; they were also incorporated in further episodes, and viewers' names were acknowledged. There was also a video blog by the character, as well as Facebook and Bebo pages. Initially, the show had an audience of some 20,000, but gradually this audience declined; it also won a Digital Emmy.

Canberra.


The next paper at ANZCA 2010 is by Jocelyn Williams, who shifts our interest to the question of opinion leaders online. This is in the context of a qualitative study of free Internet access for low-income school-based families, which also pointed to other difficulties and barriers for Internet uptake by low-income families; what can account for differences in uptake even between different case studies in this research project?

One likely explanation is the role played by key individuals who had influence on their peers and may have acted as role models in taking up Internet usage. What needs to be considered as a framework here is the study of the social dimensions of knowledge or information - society plays a central role in the knowledge formation process. Knowledge is socially constructed by people in relation to one another, within specific contexts; research therefore also needs to consider multiple realities, stakeholders, and angles on the research problem.

Canberra.


The next paper at ANZCA 2010 is by Frank Sligo, whose focus is on how apprentices develop print literacy. Modern Apprentices is a New Zealand government programme to help apprentices find places in various industries in the country. However, print literacy, language, and numeracy was identified as a key problem in apprenticeship training. This is why a new network of literacy support providers was set up across the country. Apprentices could access up to 30 hours of tuition time. The research project set out to evaluate this programme.

Canberra.


The next session at ANZCA 2010 starts with a paper presented by Christine Teague, on the impact of CCTV in public transport. She conducted an ethnographic research project examining - through participation in initial staff training, participant observation from the CCTV monitoring room (video only; no audio) and by directly working on track - the experiences of public transit officers (who have similar powers to the police on railway property, but not outside it).

CCTV cameras send their images back to a central control monitoring room, where operators follow the live feeds from stations, platforms, car parks, and other railway infrastructure. These cameras can be operated locally and remotely (including zooming and panning) - not all camera feeds are visible on the monitors at the same time. The cameras operate and record 24 hours a day.

Canberra.


Another day at ANZCA 2010, another keynote: we're starting this last day of the conference with a keynote by John Keane, whose theme is monitory democracy. He begins chronologically, in 1945 - when there were only 12 parliamentary democracies left in the world. Democracy was a beleaguered species.

John himself is in search of a 'wild category' - a category that provides a new way of seeing conventional wisdom, provides alternatives to traditional ways of ordering thought. We need a new term for describing the dynamics, changes of language, shifts in institutions, of democracy - and monitory democracy is the term he offers. We need a new term to describe these novel trends (which exist all over the world, especially also outside the traditional democratic countries), and in particular to better understand the intersections of democracy and communication forms.

Canberra.


The final ANZCA 2010 paper for today is presented by Felicity Biggins and Christina Koutsoukos, whose focus is on journalism education. There have long been calls for journalists to adapt to a changing media environment in which anyone can be a journalist - so what is the value of journalism education? Online, citizens can participate in unprecedented ways - and are sometimes called citizen journalists, as opposed to 'professional' journalists - in the case of major events, anyone with a mobile phone can become a journalist. If the value of journalism comes from the underlying value of journalistic activity, that value is now near zero, some contend.

Canberra.


The next speaker at ANZCA 2010 is Harry Criticos, whose interest is in regional radio. He begins by introducing the Super Radio Network, which has taken advantage of the deregulation of the radio industry, and he studied this through observation of and interviews with staff at a regional station that acts as a hub for AM and FM SRN stations, focussing on breakfast shift journalists and afternoon and drivetime announcers as well as managers. All were very interested in being involved - and the focus of the study was how people sourced and used information.

Canberra.


The next presenter an ANZCA 2010 is Jennifer Robinson, whose interest is in interfaces to journalistic content. An interesting case study for this is the cable finance news channel Bloomberg TV, which presents its viewers with multiple concurrent information streams - apparently contradicting the view that there are natural limits to how much information the human brain can process at any one time.

There are different forms of viewing television, for example: staring (over 15 seconds, and not taking in much information); engaged looks (5-15 seconds); orienting (1.5-5 seconds); and monitoring (less than 1.5 seconds). Features that impact on information processing on the screen are clutter (and perceived clutter), intrusiveness of content (e.g. pop-up ads), and the content itself (edits, cuts, sounds, etc.).

Canberra.


I'll admit that I've skipped the ANZCA AGM to check out the (excellent) Museum of Australian Democracy in the front wing of Old Parliament House - well worth a visit, and I can now say that I've crossed the floor in both houses of parliament. The next session at ANZCA 2010, then, starts with a paper by Anna Daniel, whose focus is on computational journalism: a response to the changes in news consumption and production through the greater use of software and technologies that support journalistic work. The belief is that this approach can benefit the quality of journalistm, and in doing so set apart papers which use it from their competitors.

Canberra.


The final presenter in this session at ANZCA 2010 is Michael Galvin, whose focus is on Singaporean politics - and he begins by pointing to Manuel Castells's discussion of power and counterpower in the network society during his 2006 ICA keynote. Castells's proposition is that the development of interactive horizontal communication has contributed to the rise of 'mass self-communication', shifting the public sphere from the institutional realm to the new communications space.

Michael's study applies this thesis to the online site for citizen journalism of the Straits Times newspaper in Singapore, STOMP. While the Times is essentially an organ of the Singaporean government, which has long openly promoted self-censorship in the media, this site for horizontal interactive communication - according to Castells - should provide a space for the operation of counterpower; for Castells, this is a given and indeed a result of a 'natural law' of society.