The last day at AoIR 2017 starts with Marita Lüders, who begin by highlighting the crucial role of the news media in democracy, and also of citizen trust in the news media as a requirement for the media to exercise that crucial role. But such trust has declined, while citizen choices of older and newer news media have multiplied, with a growth especially in lower-credibility news channels.
So what are the components of trust in the news media? This paper utilises a model that examines trust in organisations, which has not yet been applied to news organisations; it sees trust …











