Produsage Communities

Milwaukee.
The next speaker at AoIR 2009 is Karine Barzilai-Nahon, who shifts our interest to network gatekeeping theory. Online, users can become gatekeepers, and are no longer simply being gatekept for - so gatekeeping power has shifted to some extent; additionally, gatekeeping is no longer a solid state, but is becoming a much more dynamic phenomenon where we're sometimes gatekeeping ourselves, sometimes receiving the results of gatekeeping processes.

Gatekeeping theory was developed by Kurt Lewin in the 1940s, observing food habits in families (and seeing housewives as gatekeepers at that time); this was later applied in a major way to the editors in news publications, who control what information is selected for publication from all the daily events. Other applications are the management of technology (what new technologies reach a larger range of users) and information science (already starting to look at the role of communities as gatekeepers).

Milwaukee.
The next speaker at AoIR 2009 is László Ropolyi. He begins by conceptualising the idea of crisis: this is a kind of transformation in which an established system loses its integrity and gets disorganised, from which a new system emerges - a process of disorganisation followed by reorganisation. In a society without crisis, in other words, there is a usual order of events, a universal and dominant organising principle expressed in a commonly held ideology, style, or paradigm. In case of crisis, these usual organising principles lose their power and are invalidated.

Milwaukee.
The next speaker in this last.fm panel at AoIR 2009 is Adriana Amaral, who shifts our focus to Brazilian users of last.fm, and points especially to the role of online profiles here. Profiles are often related to a specific scene, subculture, or musical genre, and musical taste is a convergent process involving mass media, word of mouth, friends, community, family, and other social spaces. There are a number of site types here - classification, musical data visualisation, and online radio stations (based on listening data); each of these are important features of last.fm. The way the site deals with tagging intensifies the individual and collective relations of recommendations; its folksonomy can be understood as a narrow typology.

Milwaukee.
Up next in this panel at AoIR 2009 is Simone Pereira de Sá, whose focus is on music recommendation systems; such systems are mediators or translators to which we delegate the task of recommendation. They promise something else for the different actors in the process: artists are presented to the right people, while listeners find new music they should enjoy, and this is further enhanced through social networking tools and tagging functionalities.

Labelling systems deal with the complex issue of music classifications, choices, and tastes, and this ties into the question of musical genres - so, how do recommendation systems work on this basis, and strain, support, or overcome the idea of musical generes? As Simon Frith has suggested, one of the greatest pleasures of entertainment culture is the discussion of different values and tastes; different opinions have different levels of credibility here. This is also connected to subcultural theory, of course, which ascribes certain subcultural capital to agents in contact with the media and refers to consuming certain exclusive information and the 'right' cultural products.

Milwaukee.
After the first keynote at AoIR 2009, I'm now in a panel on last.fm that begins with Nancy Baym. She asks what the term 'friend' means in a social networking site; this both in an interpersonal context and in the context of society as a whole, where some suggest that the term 'friend' is losing its meaning through its use on social networking sites. Last.fm was founded in London in 2005, and now has more than 35 million users; it is highly international, and based in the first place on the use of audio scrobbling application which share what its users are listening to.

Cardiff.
Up next at Future of Journalism 2009 is Alfred Hermida, who presents the first of two papers on Twitter and journalism. Twitter has grown massively in recent times, of course, and has attracted a great deal of popular attention, not least in the context of the disputed Iran elections. It has been rapidly adopted in newsrooms for tracking and disseminating breaking news, and UK newspapers alone now have 131 Twitter accounts and 1.47 million followers between them; Sky News now has its own Twitter correspondent.

Cardiff.
It's second and last day of Future of Journalism 2009 - and after Transforming Audiences in London and e-Democracy in Vienna, the last day in a long week of conferencing for me. Of the three, FoJ is the most multi-tracked conference, so I'll be able to see only a fraction of all papers here - but many of them will be available online as well. We start this morning with a paper on journalism in Second Life, presented by Bonnie Brennen. She begins by noting the current concerns about the future of journalism and views that facts and truth are losing their importance in the postmodern world. Still, there is good journalism being done, if not always in conventional formats, and this journalism is helping people understand key issues in their lives.

Cardiff.
The next speaker at Future of Journalism 2009 is Andy Williams, who shifts our attention to user-generated content at the BBC, with a study based on interviews with BBC staff conducted in 2007. Andy, too, notes the substantial shift in perceptions towards a more active role for audiences (journalism as less lecture and more conversation), but in practice, journalist/audience roles at the BBC seem to have ossified rather than opened up.

BBC news has wholeheartedly embraced audience content (footage and photos, eyewitness accounts, audience stories); beyond this, however, also lie other forms of user-generated content, including audience comments, collaborative content, networked journalism, and non-news content. To embrace such content, there is a need for a new institutional framework; BBC journalists are now trained in engaging with UGC, and the phrase 'have they got news for us' is emblematic for this.

Cardiff.
After the very fruitful EDEM 2009 in Vienna I've once again entrusted my life to the dubious abilities of KLM to deliver me to the Future of Journalism conference in Cardiff, where the weather has turned out to be unseasonably warm as well - seems like it's following me! Unfortunately I missed the opening keynotes, so if there were any brilliant new insights into the future of journalism there, we'll have to wait until the recordings become available.

Vienna.
We continue the Austrian focus at EDEM 2009 with Peter Parycek, one of the academics involved in the Austrian e-Democracy initiatives. He suggests that we're in the midst of a new media revolution towards a networked society,driven by digitisation, convergence, and the shift to many-to-many communication; this turns the Net into a social space, and changes our patterns of communication and organisation - the 2008 Obama campaign is a very good example for this.

In politics, advertising, and many other areas, word of mouth has become key in influencing public opinion - this is a shift from hierarchical to networked organisation, and the question now becomes whether we will be able to utilise these new patterns of the network society in government as well. An answer to this is provided by the emerging principles of open government: