Government

Krems.
The final session at CeDEM 2011 is a series of five-minute lightning talks – so I’ll try to cover them all in two combined blog posts. Let’s see how we go…

The first speaker is Siobhan Donaghy, whose interest is in the transparency of electronic vote counting: after voting (using traditionally paper ballots and ballot boxes) has taken place, how are the results dealt with? Can technological solutions improve the counting process – and how can we keep the counting process transparent even though counting is no longer manual?

Siobhan says that voter education is key to this; her …

Krems.
The final keynote speaker at CeDEM 2011 is Stefan Gehrke, whose focus is on open data. He notes that open data was a niche term at first, but turned more mainstream after President Obama launched the opendata.gov initiative – as a result, the increased availability of public sector information (PSI) initiated a change from from a permissions culture (where data access must be requested) to an innovations culture (where access is the default setting, and no permissions are necessary for the development of new services using these data).

PSI puts citizens into focus and highlights the importance of government-to-citizen …

Krems.
We’re now starting the final round of keynotes here at CeDEM 2011. The first presenter is Elke Löffler of Governance International, whose interest is in facilitating the greater involvement of citizens in decision-making – a move from big government to the big society. How far have we come to date? We’ve moved, at least in some countries or some regions, from law and order approaches in the 1980s through new public management models in the 1990s to collaborative governance initiatives in the early 2000s; the latter stages of this process are very unevenly distributed, however.

Even public …

Krems.
The second presentation in this session at CeDEM 2011 is by Elin Wihlborg, whose focus is on a specific case study of e-democracy practices in a Swedish municipality – focussing in this case on reasons for failure, which are just as important to investigate as obvious successes. We need to start, though, by considering the concept of ‘democracy’ in the first place, which is often glossed over – it’s about forming a demos through finding a common ethos and participating in an inclusive fashion, and about kratia: thinking through the exercising of power.

What happens when we add ‘e-’ …

Krems.
The next session at CeDEM 2011 starts with Francesco Molinari. His interest is in the processes of institutionalising e-participation in Europe. There is an enormous amount of information, evidence, and outcomes from a wide range of e-participation projects in the EU – how can we learn from them and develop more systematic approaches within European and member state institutions? What role does the researcher and practitioner community play in this?

The story begins with the EU e-participation Preparatory Action, which set up 30 pilot sites in 18 EU member states and engaged 100,000 citizens. 50 public sector entities were …

Krems.
The second speaker in this morning session at CeDEM 2011 is Sara Tavazzi, who works in the Italian region of Tuscany. She’s introducing a network of assisted access points to citizen services called PAAS. Some 45% of Tuscan families owned a PC in 2003, and only some 37% had Internet access; while this will have increased in the meantime, those are relatively low figures, then.

The Tuscan region pursued three actions to improve e-government, then – for public administration, for businesses, and for citizens; the latter was approached through a new regional law that also introduced the PAAS network …

Krems.
We’re entering the second and final day of the CeDEM 2011 conference here in Krems. The first speaker of this session is Bojan Cestnik, whose interest is in business process outsourcing and its connections to citizen participation. Bojan starts by noting that the availability and sophistication of user services provided by governments are steadily improving; there is also a strong EU policy stating that no citizen should be left behind by these services in 2010. At the same time, participation figures remain limited: only 28% of citizens participate (but 68% of companies). So, there’s a need to understand and …