Internet Technologies

I got lost along the way and came a little late to the post-lunch session at the AoIR 2024 conference, which is on crisis communication and has started with Sara Kopelman. Her interest is in the use of photojournalistic GIFs in Israeli news coverage.

She studied some 541 GIFs from such sites, and found a spread between neutral news, leisure news, and – somewhat surprisingly, given the usual uses of GIFs – negative news. Journalists find such GIFs useful for telling a story; it does so visually without needing a caption. Their endless repetition also poses some ethical questions, however …

The first full day at the AoIR 2024 conference starts with a panel on climate change, and the first speaker is Emily West, whose interest is in the climate policies of the large digital platform companies – such as Amazon’s ‘Climate Pledge’ initiative. This is supposed to provide an opportunity for involvement by other stakeholders, and some energy transparency measures. There are also the Carbon Free Energy initiative; Frontier, an initiative of the online payment company Stripe, which provides carbon removal and sequestration credits; and some emerging approaches to make generative AI platforms more carbon-neutral.

Even before the rise of …

It’s an unseasonably rain-free evening in Sheffield, England, which means that I must be at the opening of the 25th Association of Internet Researchers conference. After warm welcomes from the President of AoIR and the Lord Mayor of Sheffield, we begin the conference with a keynote by Seeta Peña Gangadharan, whose focus is on technological refusal. What have we learnt from past pushbacks against socio-technical developments? How have such refusals evolved over time? Where might we be going, for instance with the coming rise of the quantum Internet?

What comes together here are strands of informed consent and refusal; of …

And the final session at this excellent Social Media & Society 2024 conference starts with Kaspar Beelen, Katherine Ireland, and Tim Samples, presenting a longitudinal analysis of changes to platform Terms of Use. How have such terms changed over time, and how might we quantify and visualise such change? Are such contracts more plastic – mutable – than other types of contract, and are there specific times when they changed substantially?

The overall corpus here contains Terms of Use for some 21 platforms, from 1999 to 2024; building this was challenging and required substantial work with the Wayback Machine and …

And the next speaker in this Social Media & Society 2024 conference session is Damien Renard, whose interest is in the power dynamics between platform operators and user communities. The focus here is on StackExchange, where moderators went on strike in protest against the platform’s May 2023 policy change to allow AI-generated content.

Moderators saw this as breaking an implicit contract between platform operators and moderators; they were worried about the impact on content quality and concerned that this policy change was implemented without consultation with the platform community. This is an example of digital power struggles on platforms, which …

The next session at the ICA 2024 conference is the annual Steve Jones lecture, which this year is presented by my QUT colleague Jean Burgess and is on the impact of the newly emerging generative artificial intelligence technologies. This should not be confused with the substantial hype around artificial general intelligence, a technology which always seems to be just around the corner and has yet to actually eventuate.

Rather, this talk is about the more limited generative AI systems that appear to have invaded all sorts of projects, and seem to be universally indicated now by sparkle (✨) icons and …

The final session of this very enjoyable Indicators of Social Cohesion symposium in Hamburg begins with our gracious host, Felix Victor Münch, introducing the Social Media Observatory (SMO) project at the Hans-Bredow-Institut and Research Institute Social Cohesion. Felix introduces this as a kind of DIY research infrastructure building effort.

People using social media data come from a very wide range of disciplines and bring diverse perspectives to the research; in addition to creating quite a bit of confusion, this can also support the creation of new approaches and epistemologies, and will benefit from a pragmatic and even pragmaticist approach to …

The final panel at this excellent Indicators of Social Cohesion symposium in Hamburg starts with the excellent Jakob Ohme, whose focus is on digital intermediaries in knowledge processes on digital platforms. Such platforms lead to context collapse, a levelling of epistemically hierarchies, and a disintegration of formerly fixed sequences in the knowledge process; through this, for instance, journalism has lost its gatekeeping function and information monopoly, actors have switched roles in the information process, and the amount of unverified information that is circulating has increased substantially.

Public communication flows online are now a dynamic network, which is difficult to model …

The third speaker in this Indicators of Social Cohesion symposium session is Christian Stöcker, whose interest is in Germans’ perceptions of disinformation. Germans generally see disinformation as a threat to democracy, and are concerned about their own ability to detect disinformation when they come across it. But how do German business and journalism elites detect and verify such online disinformation? What detection strategies do they employ, and what design features (text, image, video, audio, memes) do they focus on in verifying online content?

The project engaged in some 25 interviews with such elite users from journalism and business (here, especially …